Operations Manager, Member Service Operations

What you’d do

Lead a contact center team, managing and mentoring supervisors and frontline staff while using reporting and analytics tools to track member service operations. Base salary plus annual bonus. Found on the employer's careers page on Oct 17, 2026. Apply through the link.

You’ll need

• 5+ years customer service or contact center experience, or Bachelor's degree
• Experience managing and mentoring supervisors or frontline leadership
• Familiarity with reporting and analytics tools (Salesforce preferred)
• Experience leading a contact center environment