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Bilingual Dispute Intake Analyst

Fifth Third BankCincinnati, OH

Posted Sep 25, 2026

What you’d do

File dispute claims per bank policy and regulations, capturing account and transaction details for case decisions. Maintain records of customer interactions, do initial risk assessments under UCC and Reg E/Z, and escalate complaint trends. Full time. Found on the employer's careers page on Oct 18, 2026. Apply through the link.

You’ll need

  • Fluent in English and Spanish
  • Associate's degree or equivalent work experience
  • 1–3 years in disputes, fraud, or banking preferred
  • Knowledge of UCC and Reg E/Z
  • Strong analytical and conflict resolution skills

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