Bilingual (Spanish) - Customer Solutions Advocate (Collections) - Grand Rapids, MI - Full Time

What you’d do

Manage delinquent customer accounts by contacting customers in Spanish and English, researching account information, and recommending solutions to reduce losses. Work full time using various business applications and loss mitigation strategies. Found on the employer's careers page on Oct 23, 2026. Apply through the link.

You’ll need

• High school diploma or equivalent
• Fluent in English and Spanish
• 2+ years collections, customer service, sales, or customer solutions experience
• Proficient oral, written, and interpersonal communication skills