Customer Care Manager II

What you’d do

Conduct in-person homeowner assessments, determine if corrective work orders are needed, and lead root-cause analysis. Schedule and manage vendor service work to completion, perform minor repairs, and confirm build quality before home delivery. Found on the employer's careers page on Oct 17, 2026. Apply through the link.

You’ll need

• High school diploma or equivalent
• 1-2 years customer service or warranty experience preferred
• Bachelor's degree preferred
• In-person homeowner assessments
• Vendor and trade management