Technical Services Technician II

What you’d do

Provides first-line technical support to internal and external users for IT infrastructure, hardware, software, application, network, and peripheral incidents and service requests. Documents, prioritizes, troubleshoots, and tracks tickets in ServiceNow, escalating to other IT teams and following through to resolution. Full time. Found on the employer's careers page on Oct 18, 2026. Apply through the link.

You’ll need

• Strong troubleshooting and problem-solving skills
• Root cause identification and solution determination
• Strong customer service and interpersonal skills
• ServiceNow ticketing experience