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Manager, Analytics, Customer Experience

DoorDashSan Francisco, CA

$184,300–271,000/yr

Posted Sep 21, 2026

What you’d do

Lead a team of data scientists on the Customer Experience Analytics team, setting the measurement framework for resolution quality and using insights to guide strategy across CX, Product, Engineering, Operations, and AI/ML. Found on the employer's careers page on Oct 20, 2026. Apply through the link.

You’ll need

  • Degree in Math, Physics, Statistics, Economics, Computer Science, or similar
  • 6+ years in analytics, data science, or related quantitative field
  • Experience leading ambiguous work from problem framing to recommendation
  • Team leadership and people management

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