Software & DataOn site
Senior Analyst IT Change Management - ServiceNow
Jefferson HealthPhiladelphia, PA
Posted Oct 4, 2026
What you’d do
Owns ITSM processes including incident, change, request, problem, and knowledge management, ensuring ITIL compliance and accurate documentation. Leads process reviews, trains colleagues, and analyzes KPIs and SLAs to drive automation and service quality. Full time. Found on the employer's careers page on Oct 7, 2026. Apply through the link.
You’ll need
- High School Diploma/GED
- 5 years related work experience
- Expertise in ITIL and ITSM frameworks
- ITIL Foundations certification
- ServiceNow CSA Certification
Our summary of the listing. The full listing has the details.