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Software Development Engineer, Amazon Customer Service

AmazonAustin, TX

Posted Oct 20, 2026

What you’d do

Design, build, and own scalable software solutions and tools that help Customer Service Associates escalate issues and resolve systemic defects, including integrations with Tier-1 Amazon systems and science models. Full-time role in Austin, Texas. Found on the employer's careers page on Oct 20, 2026. Apply through the link.

You’ll need

  • 3+ years non-internship professional software development experience
  • 2+ years design or architecture of new and existing systems
  • Experience with design patterns, reliability, and scaling

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