Manager, Conversation Design, Amazon Customer Service

What you’d do

Lead a conversation design team for Amazon Customer Service, managing designers and presenting work to partners and executive leadership. Full-time role focused on defining customer and associate experiences, with 6+ years of design and 3+ years of leading design teams required. Found on the employer's careers page on Oct 16, 2026. Apply through the link.

You’ll need

• 6+ years of design experience
• 3+ years leading design teams
• Experience managing teams
• Online portfolio or work samples
• End-to-end user-centered design across desktop and mobile