Customer Service Associate

What you’d do

Handle escalated homeowner cases and all customer contacts by inbound phone, email, and written correspondence, coordinating with distribution service managers and internal departments to resolve issues. Full time, based in East Syracuse, NY. Found on the employer's careers page on Oct 20, 2026. Apply through the link.

You’ll need

• High School Diploma or GED
• Associate's degree
• 3+ years customer service in call center or high-volume setting
• 3+ years using CRM and phone systems
• Experience with a leading CRM platform