Operations & AdminRemote
Enterprise Contact Center and Communications Senior Specialist
AscensionRemote (US)
Posted Sep 30, 2026
What you’d do
Lead requirements discovery and design for contact center solutions using Genesys Cloud and other platforms. Design customer interaction journeys and implement AI tools to improve efficiency and customer experience in a full-time role. Found on the employer's careers page on Oct 22, 2026. Apply through the link.
You’ll need
- Proficiency in Genesys Cloud ACD, IVR, AI voice/virtual agents
- Experience with Spoke, Twilio, CRM/EHR integrations
- Skills in architectural design of call flows and routing
- Experience deploying AI-driven consumer and associate tools
- Full-time schedule
Our summary of the listing. The full listing has the details.