Director, Experience Design Strategy

What you’d do

Lead experience design strategy for patient support programs, crafting briefs around user needs and accessibility, running user research and co-design sessions, and guiding value proposition and prototype direction. Full time in New York. Found on the employer's careers page on Oct 18, 2026. Apply through the link.

You’ll need

• Bachelor's or advanced degree in Service Design, UX, Strategic Design, or related field
• 8+ years in Experience Design Strategy, Service Design, and Customer Experience
• User research and ethnography
• Co-design and ideation facilitation
• Value proposition and prototype strategy