Software & DataHybrid
Associate Director, IT Service Desk
HumanaLouisville, KY
$117,600–161,700/yr
Posted Sep 29, 2026
What you’d do
Lead enterprise L1 support, including Service Desk Operations, escalation management, and affiliate support teams, for a hybrid workforce of internal associates and managed service partners. Full time; drive support transformation through AI-enabled support, automation, self-service, and knowledge management. Found on the employer's careers page on Sep 29, 2026. Apply through the link.
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