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Associate, Strategy & Operations, Merchant Onboarding & Experience

DoorDashNew York, NY

$74,800–110,000/yr

Posted Oct 17, 2026

What you’d do

Own the end-to-end onboarding experience for small and medium merchants, building dashboards to track onboarding timelines and SLAs, root-causing blocked cases, and working with cross-functional teams on scalable process and tooling fixes. Found on the employer's careers page on Oct 20, 2026. Apply through the link.

You’ll need

  • Own SMB merchant onboarding end to end
  • Build dashboards for SLA and timeline tracking
  • Analyze blocked cases and root-cause trends
  • Work cross-functionally on process and tooling fixes
  • Data-driven process improvement

Our summary of the listing. The full listing has the details.

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