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Lead Engineer, Applied AI (Customer Agent)

KlaviyoBoston, MA

$176,000–264,000/yr

Posted Oct 8, 2026

What you’d do

Lead the technical and product direction for a core area of Klaviyo's Customer Agent, a 0-to-1 agentic product, while staying hands-on with hard problems across orchestration and governance. Found on the employer's careers page on Oct 18, 2026. Apply through the link.

You’ll need

  • Built, scaled, and supported production agentic systems
  • Experience with orchestration, evals, and guardrails
  • Handled non-deterministic failure handling
  • Owned a system through launch and incidents

Our summary of the listing. The full listing has the details.

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