Customer Solutions Advocate (Collections) - Grand Rapids, MI - Full Time

What you’d do

Contact defaulted customers by phone to arrange payment and resolve delinquency, and monitor accounts to find alternatives to repossession or foreclosure. Full time in Grand Rapids, MI. Found on the employer's careers page on Oct 20, 2026. Apply through the link.

You’ll need

• High school diploma or equivalent
• 1+ year collections, customer service, sales, or customer solutions experience
• Strong negotiation and conflict management skills
• Proficient oral and written communication
• Skip tracing and multi-system account review