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Performance Ops Specialist II, Delivery Feedback and Insights

AmazonNashville, TN

Posted Oct 19, 2026

What you’d do

Investigates high-judgment cases using internal tools and SOPs, escalates recurring issues, and presents findings to leadership in business reviews. Partners with Last Mile stakeholders to support programs for delivery service partners and drivers. Found on the employer's careers page on Oct 19, 2026. Apply through the link.

You’ll need

  • Microsoft Office: Word, Excel, Outlook, OneNote
  • Prioritizing multiple assignments to deadlines
  • Experience in a fast-paced, high-tech company
  • Salesforce or other CRM tool experience

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