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Customer Service Billing Specialist

Albany Med Health SystemAlbany, NY

$49,763–69,668/yr

Posted Oct 15, 2026

What you’d do

Handle inbound and outbound patient calls about billing, set up payment plans and financial aid options, update insurance and demographic records, and process refunds. Full time; also cross-trains and mentors Level I/II team members. Found on the employer's careers page on Oct 18, 2026. Apply through the link.

You’ll need

  • High School Diploma/G.E.D
  • 2+ years customer service or support experience
  • Insurance and billing record management
  • Strong analytical and de-escalation skills

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