Operations & AdminOn site
Performance Ops Specialist II, Delivery Feedback and Insights
AmazonNashville, TN
Posted Sep 24, 2026
What you’d do
Investigate high-judgment cases using Amazon internal tools and SOPs, escalate recurring issues, and present findings to leadership. Partner with Last Mile teams to support programs for delivery service partners and drivers. Full-time. Found on the employer's careers page on Sep 30, 2026. Apply through the link.
You’ll need
- Experience with Microsoft Office tools (Word, Excel, Outlook, OneNote)
- Experience prioritizing multiple assignments to meet deadlines
- Experience in a fast-paced, high-tech company
- Experience using Salesforce or another CRM tool
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