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Utility Services Specialist Senior - Austin Energy

City of AustinAustin, TX

Posted Oct 15, 2026

What you’d do

Resolve complex meter and customer service issues for Austin Energy, mediating with customers and producing statistical reports from utility databases. Full time at the Kramer Service Center. Found on the employer's careers page on Oct 15, 2026. Apply through the link.

You’ll need

  • Knowledge of utility service operations laws and regulations
  • Knowledge of utility billing procedures and rate structures
  • Skill in oral and written communication
  • Experience mediating and negotiating with customers
  • Data extraction and statistical reporting skills

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