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Contact Center Engineer

Ameriprise FinancialMinneapolis, MN

$107,000–147,100/yr

Posted Oct 14, 2026

What you’d do

Designs, implements and supports enterprise contact center technologies, serving as subject matter expert for Cisco Contact Center platforms, conversational AI, voice biometrics and fraud detection. Full time in Minneapolis. Found on the employer's careers page on Oct 18, 2026. Apply through the link.

You’ll need

  • Bachelor's in computer science, IT, engineering, or equivalent experience
  • 5+ years supporting and engineering Cisco Contact Center solutions
  • Hands-on Cisco UCCE and/or PCCE experience
  • Cisco CVP and VXML-based IVR experience

Our summary of the listing. The full listing has the details.

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