Operations & AdminHybrid
Customer Support Lead
HearstSan Francisco, CA
$72,000–86,000/yr in San Francisco, $53,000–64,000/yr in Carmel
Posted Oct 12, 2026
What you’d do
Lead customer support by handling escalated cases, monitoring workload, coaching staff, driving AI adoption, and maintaining support procedures. Work full time in San Francisco or Carmel with a focus on quality and productivity metrics. Found on the employer's careers page on Oct 22, 2026. Apply through the link.
You’ll need
- Senior-level front-line or technical support experience
- Coaching and mentoring skills
- Familiarity with pharmacy terms preferred
- Full-time schedule
Our summary of the listing. The full listing has the details.