Software & DataHybrid
Senior Manager, CS Data & Analytics
ToastBoston, MA
$145,000–232,000/yr
Posted Oct 5, 2026
What you’d do
Lead analytics for Customer Success, owning the weekly business review and the analytics behind customer experience and voice-of-customer programs, including reporting and recommendations from survey and support data. Found on the employer's careers page on Oct 6, 2026. Apply through the link.
You’ll need
- 8+ years in analytics, BI, or data science
- 2+ years leading analysts
- Owned a recurring executive business review
- Experience with unstructured data like survey verbatims or support transcripts
Our summary of the listing. The full listing has the details.