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Senior Manager, CS Data & Analytics

ToastBoston, MA

$145,000–232,000/yr

Posted Oct 5, 2026

What you’d do

Lead analytics for Customer Success, owning the weekly business review and the analytics behind customer experience and voice-of-customer programs, including reporting and recommendations from survey and support data. Found on the employer's careers page on Oct 6, 2026. Apply through the link.

You’ll need

  • 8+ years in analytics, BI, or data science
  • 2+ years leading analysts
  • Owned a recurring executive business review
  • Experience with unstructured data like survey verbatims or support transcripts

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