Help Desk Technician

What you’d do

Provide Tier 2 support to the ETS Service Desk, serving as first line of support for faculty, staff, and student IT issues. Manage tickets in ServiceNow and resolve hardware, software, and cloud problems. Full time. Found on the employer's careers page on Oct 6, 2026. Apply through the link.

You’ll need

• Bachelor's degree
• 3–5 years related work experience or related certification
• Previous IT Help Desk Technician experience
• ServiceNow ticket management
• Routine system administration and logging