Customer Navigation Coordinator I

What you’d do

Serve as the primary contact for customers contacting the Customer Navigation Center, scheduling primary care and specialty appointments and supporting in-network referral recommendations. Handle inbound calls and MyChart messages, escalating patient navigation needs as needed. Full time. Found on the employer's careers page on Oct 16, 2026. Apply through the link.

You’ll need

• 6 months of customer service experience
• Typing at least 45 WPM
• Basic knowledge of insurance plans and requirements
• 1 year of call center experience preferred
• Bilingual in Spanish preferred