Software & DataHybrid
Senior Associate, Help Desk
The Options Clearing CorporationDallas, TX
$66,300–97,700/yr
Posted Oct 8, 2026
What you’d do
Senior help desk associate providing Level I and II technical support to employees, resolving desktop, software, printer, and network issues, and serving as an escalation point and mentor for junior staff. Full time in Dallas, TX, with ticket management in ServiceNow and maintaining support procedures. Found on the employer's careers page on Oct 20, 2026. Apply through the link.
You’ll need
- Windows 11 troubleshooting proficiency
- macOS support proficiency
- ServiceNow ticket management
- Hardware, software, and network knowledge
- Mentoring junior staff
Our summary of the listing. The full listing has the details.