Software & DataHybrid
Technical Support Specialist - Tier II, Radius Mapping
Motorola SolutionsLas Vegas, NV
$75,000–85,000/yr
Posted Oct 12, 2026
What you’d do
Provide tier-2 technical support for cloud SaaS products, handling Zendesk tickets, troubleshooting complex software issues, and monitoring SLA metrics. Full time role collaborating across technical and non-technical teams. Found on the employer's careers page on Oct 13, 2026. Apply through the link.
You’ll need
- 4+ years tier-2+ technical support experience
- Enterprise software or SaaS support background
- Zendesk Product Suite experience
- SLA and KPI management (CSAT, TTR, First Response)
- Cloud SaaS troubleshooting skills
Our summary of the listing. The full listing has the details.