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Business Analysis Manager (Operational Excellence Manager)

Wolters KluwerChicago, IL

$98,500–172,700/yr

Posted Oct 19, 2026

What you’d do

Leads continuous improvement initiatives across Service and FCOE operations, assessing workflows, finding inefficiencies, and defining future-state solutions using Lean, Six Sigma, and Agentic AI. Full-time individual contributor role in Chicago. Found on the employer's careers page on Oct 19, 2026. Apply through the link.

You’ll need

  • 5+ years in operational improvement, service delivery, or process optimization
  • Process mapping and workflow analysis
  • Value stream mapping and root-cause analysis
  • Visio, Lucid, Miro, or Smartsheet
  • Lean and Six Sigma methodologies

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