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Homeowners Assistance Counselor

Fifth Third BankCincinnati, OH

Posted Oct 7, 2026

What you’d do

Contacts defaulted and delinquent mortgage customers by phone to secure payment commitments and discuss workout options such as forbearance, repayment plans, modifications, short sales and deed in lieu. Full time role in Cincinnati. Found on the employer's careers page on Oct 18, 2026. Apply through the link.

You’ll need

  • High School Diploma or equivalent
  • Minimum two years collection, support or related customer service experience
  • Knowledge of basic mortgage default timelines/procedures
  • Loss Mitigation experience preferable but not required

Our summary of the listing. The full listing has the details.

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