Software & DataRemote
ServiceNow Help Desk Support
GuidehouseRemote (US)
$53,000–88,000/yr
Posted Sep 23, 2026
What you’d do
Lead ServiceNow ITSM work for a federal help desk: gather requirements from agents and stakeholders, design and configure Incident, Problem, Request and Knowledge workflows, and improve support processes using ITIL practices. Full time, remote. Found on the employer's careers page on Oct 18, 2026. Apply through the link.
You’ll need
- Active Secret federal or DoD security clearance
- Bachelor's degree or equivalent experience
- ServiceNow ITSM configuration experience
- ITIL best practices knowledge
- Agile, Scrum, or SAFe experience
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