Application Support Analyst

What you’d do

Provide level 2 support for SaaS and custom-built insurance applications via phone, chat, email, and in-person, handling user access issues, data errors, software upgrade testing, and escalations. Full time; hybrid or remote, reporting to any of the company's offices. Found on the employer's careers page on Oct 17, 2026. Apply through the link.

You’ll need

• Associate degree, technical certification, or equivalent experience
• Bachelor's in computer science or equivalent experience
• 1-2 years in customer service, technical support, application support, or insurance
• Foundational knowledge of Microsoft technologies (M365, O365, SharePoint)