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Service Desk Team Lead

GDITArlington, VA

$111,155–150,385/yr

Posted Oct 15, 2026

What you’d do

Supervise a mid-sized service desk team in a complex technical environment, acting as first point of contact for a government client and focusing on operational efficiency, service quality, and continuous improvement. Full time. Found on the employer's careers page on Oct 17, 2026. Apply through the link.

You’ll need

  • 10+ years leading 25+ team members
  • ServiceNow experience
  • ITIL 4 or ITIL 5 MP/SL certification
  • Current HDI certification

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