Software & DataEntry levelOn site
Support Analyst l-Infrastructure
EsriCharlotte, NC
$68,640–83,200/yr
Posted Oct 5, 2026
What you’d do
Provide real-time technical support to customers via email, chat, and phone, analyzing issues and documenting cases in a CRM. Learn ArcGIS Online, ArcGIS Pro, and ArcGIS Enterprise to resolve problems and stay current on new releases. Found on the employer's careers page on Oct 18, 2026. Apply through the link.
You’ll need
- 1+ years customer service experience in similar role
- Ability to learn ArcGIS Online, ArcGIS Pro, ArcGIS Enterprise
- Technical troubleshooting and issue analysis
- Case documentation in CRM systems
Our summary of the listing. The full listing has the details.