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Design & CreativeHybrid

Senior Director, Product Design, Agent Servicing Platforms

Capital OneMcLean, VA

$269,600–307,700/yr (McLean, VA); $294,100–335,700/yr (New York, NY)

Posted Oct 15, 2026

What you’d do

Lead the product design team for the Agent Servicing Platform within Card Servicing, the software ecosystem used by thousands of customer service agents during live interactions. Full time role based in McLean, VA. Found on the employer's careers page on Oct 15, 2026. Apply through the link.

You’ll need

  • 10+ years leading product design teams and delivering products to market
  • 3+ years managing managers
  • 12+ years leading product design teams
  • Design toolkit spanning product, service, design strategy and content design

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