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Customer Solutions Advocate (Collections)

Fifth Third BankGrand Rapids, MI

Posted Oct 23, 2026

What you’d do

Contact customers with delinquent accounts to obtain payment commitments and find solutions to avoid repossessions or bankruptcies. Use multiple systems for account evaluation and resolution while managing time effectively in a full-time role. Found on the employer's careers page on Oct 23, 2026. Apply through the link.

You’ll need

  • High school diploma or equivalent
  • Minimum one-year collections, customer service, sales, or customer solutions advocacy experience
  • Proficient oral, written, and intrapersonal communication skills
  • Conflict management skills
  • Full-time schedule

Our summary of the listing. The full listing has the details.

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