Operations & AdminOn site
Customer Service Team Lead
EsriRedlands, CA
$70,304–85,280/yr
Posted Sep 29, 2026
What you’d do
Lead, mentor, and coach customer service representatives, manage daily workflows and escalations, and work with product, sales, and support teams to improve processes. Analyze service metrics and prepare reports for senior management. Found on the employer's careers page on Oct 18, 2026. Apply through the link.
You’ll need
- 5+ years in a similar customer service role
- Demonstrated leadership capabilities
- Sound judgment and decision-making
- Team-oriented
- Escalation management
Our summary of the listing. The full listing has the details.