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Voice Platform Director

U.S. BankSt. Paul, MN

$149,515–175,900/yr

Posted Oct 19, 2026

What you’d do

Leads strategy and management of the Contact Center voice platforms and supporting technology, directing a team of platform managers, product owners, analysts, and testers. Full time role working across operations, technology, risk, and third-party providers. Found on the employer's careers page on Oct 19, 2026. Apply through the link.

You’ll need

  • Bachelor's degree or equivalent experience
  • 10+ years in product management or related
  • 10+ years in contact center or customer service operations
  • Team leadership experience

Our summary of the listing. The full listing has the details.

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