Software & DataOn site
Tier 1 Help Desk
Accenture Federal ServicesColorado Springs, CO
$89,000–170,200/yr
Posted Oct 15, 2026
What you’d do
Respond to help desk tickets by phone, email, chat, or ticketing system, providing first-level troubleshooting for hardware, software, network, and account issues. Document interactions, escalate complex problems, and handle password resets and basic user administration. Found on the employer's careers page on Oct 20, 2026. Apply through the link.
You’ll need
- Experience with Linux scripting, Gitlab, Jira, Confluence, ArgoCD, AWS, Terraform, Kubernetes, or Ag
- CompTIA A+, Network+, or similar certification
- Strong communication skills
- Customer-first mindset
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