Software & DataOn site
Analyst, Technical Patient Service Center
AltaMedAnaheim, CA
$76,061.44–95,076.80/yr
Posted Oct 6, 2026
What you’d do
Technical analyst role optimizing contact center tools like virtual agents, AI summarization, voice analytics, and omnichannel workflows. Involves workforce planning, real-time queue management, and partnering with IT/Telecom on patient engagement technology. Full time. Found on the employer's careers page on Oct 18, 2026. Apply through the link.
You’ll need
- Bachelor's degree or equivalent experience
- 2+ years contact center metrics/analytics experience
- Workforce management experience preferred
Our summary of the listing. The full listing has the details.