BT Service Management Process Manager

What you’d do

Manage technology change governance, coordinate service disruptions, lead incident response, and oversee problem management. Facilitate Change Advisory Board and work with ServiceNow team to implement workflows and automation. Full-time role in Menasha, WI. Found on the employer's careers page on Oct 21, 2026. Apply through the link.

You’ll need

• Bachelor's in IT, Computer Science, Business, MIS, or related
• Experience in IT service management
• ITIL, ServiceNow, or similar certification preferred
• Lead Change Advisory Board and incident response
• Work with ServiceNow platform team