Senior Customer Experience Analyst - Voice of the Customer

What you’d do

Designs and manages enterprise Voice of the Customer programs, analyzing customer feedback and research to produce actionable business insights. Partners across the organization on journey mapping, satisfaction metrics, and process improvement. Full time. Found on the employer's careers page on Oct 17, 2026. Apply through the link.

You’ll need

• Customer feedback and research methodologies
• Survey design and customer insights
• Sentiment analysis and text analytics
• Customer experience platforms
• Business intelligence and reporting tools