Software & DataRemote
ServiceNow Help Desk Support
GuidehouseRemote (US)
$70,000–116,000/yr
Posted Sep 23, 2026
What you’d do
Lead ServiceNow ITSM work for a help desk, gathering requirements from agents and stakeholders, designing and configuring Incident, Problem, Request, and Knowledge workflows, and improving support processes using ITIL practices. Full time, remote. Found on the employer's careers page on Oct 18, 2026. Apply through the link.
You’ll need
- Active Secret federal or DoD security clearance
- Bachelor's degree or equivalent experience
- Minimum 2 years professional experience
- ServiceNow ITSM experience
- Agile, Scrum, or SAFe experience
Our summary of the listing. The full listing has the details.