Service Delivery Technician II

What you’d do

Serve as a central point of contact for CyrusOne clients, answering calls, emails and monitoring alerts, logging and following up on tickets, resolving level 1 alerts, and handling non-complex IT and facility requests as smart hands support. Full time. Found on the employer's careers page on Oct 20, 2026. Apply through the link.

You’ll need

• Strong verbal and written communication skills
• Strong PC skills including word processing and spreadsheets
• Good problem solving and decision-making skills
• Ability to learn new product skills independently
• Follow escalation procedures