Operations & AdminOn site
Principal Technical Program Manager, Amazon Customer Service
AmazonSeattle, WA
Posted Sep 11, 2026
What you’d do
Lead cross-cutting technical programs for Amazon Customer Service's Intent prediction work, including agentic resolution systems and personalization infrastructure. Full-time role partnering with product, engineering, science, and UX teams on roadmaps, milestones, and launches. Found on the employer's careers page on Sep 30, 2026. Apply through the link.
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