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Patient Family Relations Specialist

Mass General BrighamBoston, MA

$58,136.00 - $84,656.00/Annual

Posted Oct 23, 2026

What you’d do

Manage patient and family relations by addressing inquiries, concerns, and feedback to improve patient experience and satisfaction. Provide emotional support and ensure patient-centered care in a full-time role. Found on the employer's careers page on Oct 23, 2026. Apply through the link.

You’ll need

  • Knowledge of patient rights and healthcare regulations
  • Experience with patient satisfaction and customer service
  • Skills in data collection and analysis
  • Strong communication and interpersonal skills
  • Full-time schedule

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