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Program Manager, Customer Experience and Insights Team

AmazonHawthorne, CA

Posted May 6, 2026

What you’d do

Manage programs on the Customer Experience and Insights team, using generative AI and machine learning to analyze customer contact data, find root causes, and build automated workflows. Full-time role in Hawthorne, California, also involving training partners on AI adoption. Found on the employer's careers page on Sep 30, 2026. Apply through the link.

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