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Service Desk Support Analyst

Accenture Federal ServicesWashington, DC

$65,900–120,000/yr

Posted Oct 7, 2026

What you’d do

Support and troubleshoot core school partner processing platforms, handling incident triage, root cause analysis, and escalated client issues. Also runs SQL, Splunk, CloudWatch, and Excel reporting, data validation, and deployment verification. Found on the employer's careers page on Oct 18, 2026. Apply through the link.

You’ll need

  • U.S. citizenship
  • Ability to obtain Public Trust clearance
  • Service desk, system operations, or application support experience
  • Strong analytical and troubleshooting skills
  • SQL, Splunk, CloudWatch, Advanced Excel

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