Senior Director Customer Success, Resins and Technologies (USA, REMOTE)

What you’d do

Leads customer success for Cytiva's resins and technologies business, governing the end-to-end customer journey and building scalable processes for onboarding, adoption, retention, escalations, and issue resolution. Full-time, remote, based in the US. Found on the employer's careers page on Oct 18, 2026. Apply through the link.

You’ll need

• Customer success leadership experience
• Design and improve end-to-end customer journey
• Build scalable engagement and escalation processes
• Drive onboarding, adoption, and retention initiatives