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Customer Sustainment Engineer -open level (R5502)

Shield AISan Diego, CA

$180,000–269,991/yr

Posted Aug 18, 2026

What you’d do

Own Tier 1 customer support and incident coordination for Hivemind autonomy systems, troubleshooting software, APIs, licensing, deployments, and networks. Gather evidence, resolve common issues, escalate complex failures to engineering, and document fixes. Full time in San Diego. Found on the employer's careers page on Sep 27, 2026. Apply through the link.

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