Senior Associate, AI Customer Journey Transformation Analytics

What you’d do

Analyze customer behavior across digital and phone interactions to improve customer experience and operational efficiency. Collaborate with teams to create analytics plans, support predictive modeling, and communicate findings through narratives and visualizations. Found on the employer's careers page on Oct 23, 2026. Apply through the link.

You’ll need

• 2+ years analyzing customer experiences or related field
• AI-first, outcome-oriented approach
• Ability to break down ambiguous problems
• Experience with data-informed decision-making
• Full time schedule